Specialist Certificate in Strata Property Management: Approved Training for Managing Agent Accreditation

1.  Course Background

Strata-titled properties give individuals ownership of a strata lot/unit in a multi-unit development and shared ownership of common areas in the development (such as car parks, swimming pools, club house etc). The Building Maintenance and Strata Management Act (BMSMA) provide the framework for the self governance of the shared common areas by Subsidiary Proprietors/ Individual Owners, via a Management Corporation.  

RECA’s Specialist Certificate in Strata Property Management provides Legislative-Technical-Administrative knowledge and skills training to fill the current gap in the provision of a certifiable training course to level up service standards.  It forms one of two parts of BCA’s specified training for accreditation (https://www.straitstimes.com/singapore/accreditation-schemes-for-managing-agents) as an MA individual (the other part being the ‘Legislation Course for Managing Agents’ conducted by the BCA Academy.

MA individuals with a minimum of two years relevant full-time work experience in strata property management who pass both parts of the training can apply to be an Accredited MA individual by the Association of Strata Managers (ASM) When approved, ASM will list their names on its website. To remain accredited, MA Individuals must adhere to and maintain ASM's code of conduct and ethics and attend a minimum eight (8) hours of continuing professional development (CPD) training a year.

2.  Course Objectives

The RECA Specialist Certificate in Strata Property Management addresses one of the key initiatives spelt out in the Real Estate ITM launched on 8 February 2018, viz. ‘Build up local FM talent and raise professionalism and attractiveness of FM industry’.  It fills the current gap in the provision of a certifiable training course for the strata property management in-employed to level up service standards and a training avenue for those seeking to join the industry which currently faces manpower shortages. The course will also serve the needs of other parties who provide built environment services.

3.  Course Structure

The course comprises three modules as shown in the table below:

M1: Strata Property Management in Practice

  • Introduction to Strata Management
  • Share Value
  • Roles and Responsibilities of Stakeholders
    (Developers, Management Corporations, Management Council & Council Members, Subsidiary Proprietors, Managing Agents)
  • Role of the Commissioner of Buildings
  • By-Laws and Lodgement of By-Laws
  • Management Fund & Sinking Fund
  • Conduct & Proceedings of General Meetings
  • Conduct & Proceedings of Council Meetings
  • Insurances for MCSTs
  • Two-Tier Management Corporation
  • Strata-Titles Board

M2: Building & Custodial Services Maintenance

  • Building Structures, Systems & Maintenance
  • Cleaning & Waste Management
  • Security Services & Systems
  • Landscape & Maintenance Services
  • Pest Control Services
  • Water, Sanitary & Plumbing Systems
  • Fire Protection Systems
  • Electrical Systems
  • Air-con & Mechanical Ventilation (ACMV) Systems
  • Swimming Pool Maintenance Systems
  • Lift & Escalator Maintenance
  • Common Defects in Buildings & Repair Methods
  • Safety of Exterior Features

M3: Communications & Strata Property Office Administration

  • Communications in Strata Property Administration
  • Handling Feedback & Effective Communication Skills
  • Mediation & Dispute Resolution Techniques
  • Strata Management Office Set-up & Administration
  • Financial Routine Duties
  • Tendering & Contracts Management

4.  Course Facilitators

RECA's course facilitators comprise of experienced practitioners in the areas of strata management, facilities management, building technology & defects, contract administration, procurement and communications & office administration.

Profiles of the facilitators can be found by clicking here.

5.  Course Duration

49 hours (excluding 4.5 hours of examination duration)

6.  Mode of Delivery, Assessment & Certification

The mode of delivery will comprise lectures delivered either face to face or by live streaming via RECA's ELearning Hub. Course facilitators will be on-hand to conduct lessons and answer questions from learners in an interactive manner.

Assessment will be in the form of examinations. There will be two examinations in total, one combining the content of Module 1 and 2, and one on Module 3. Each examination will comprise short ‘fill in the blanks’ questions and longer problem-based essay questions testing practical application of the knowledge imparted.

The total number of marks for each exam is 100; participants must achieve a mark of 50 to pass. The RECA Specialist Certificate in Strata Property Management will be issued upon completion and passing of both examinations of the course.

7.  Entry Requirements

Applicants are expected to have:

  • GCE ‘O’ or ‘N’ Level with credits in English and Mathematics or equivalent and
  • Basic IT proficiency in the use of MS Office software.

8.   Progression and Lifelong Learning

Provisions for Lifelong Learning for Specialist Certificate in Strata Property Management holders designated as ‘Accredited MA Individual’ is in place:

8.1  Deep Skilling
Acquire deeper/specialist skills through the Specialist Diploma in Strata Property Management after attaining the  'Accredited MA Individual' status.

8.2  Lateral/Up-Skilling
Acquire lateral and/or improve knowledge by progressing onto the range of courses on the RECA Real Estate/Facilities Management and Maintenance Lifelong Learning Roadmap such as the Specialist Certificate in Building Inspection, Advanced Diploma in Property and Facilities Management and the Diplomas in Real Estate Management / Facilities Management to enhance their employability to take on extended roles in the wider realm of the Facilities Management Industry.

9.  Course Fees & Funding Support

$1,900 nett (excludes $100 registration fee).  Course fee funding is available; see details below:

i)      SSG Funding:
Visit this website
https://www.myskillsfuture.gov.sg/content/portal/en/training-exchange/course-directory/course-detail.html?courseReferenceNumber=TGS-2021003543.

ii)     SkillsFuture Credit:
All Singaporeans aged 25 and above can use their SkillsFuture Credit to offset the unfunded portion of the course fees.

Visit https://www.myskillsfuture.gov.sg/content/portal/en/training-exchange/course-directory/course-detail.html?courseReferenceNumber=TGS-2021003543 and login using your Singpass.

10.  Course Schedule

The next intakes of the Specialist Certificate in Strata Property Management have been scheduled as follows:

9 Dec 2021 - 29 January 2022 (once a week via live streaming)

27 Dec 2021 - 19 February 2022 (once a week via live streaming)

11. Registration & Enquiries

Please call 6563 4176 or e-mail: enquiry@reca.edu.sg for further details.

Please note:
It may be necessary for reasons beyond RECA’s control, to change the content and timing of the programme and the identity of the course leader/s.

Individuals with a minimum of two years relevant full-time work experience in strata property management who pass both parts of the training will be certified as an accredited MA Individual by the Association of Strata Managers (ASM), one of two Association accreditation schemes recognised by BCA. To remain accredited, individual Managing Agents must adhere to and maintain the code of conduct and ethics developed by the respective Association and attend a minimum eight (8) hours of continuing professional development (CPD) training a year